Terms and conditions


 Terms and Conditions

 

The following Terms and Conditions apply to all premium WordPress plugins sold on this site.

 

Plugin Licensing

The software for all of our plugins is licensed under the GNU General Public License v3.0 or later.

 

Licence key

When you purchase a plugin, you will be sent a licence key valid for one year from the date of purchase. A valid and active licence key is required in order to get updates and support for purchased plugins. 

 

Annual subscription

When you purchase a plugin, an annual subscription will automatically be created using your chosen payment method. If your subscription remains active then the plugin license key will automatically be renewed each year so that you can continue accessing updates and support. You will automatically be billed using your original payment method when the license renews each year.

You can cancel your subscription at any time, either via your payment provider (e.g. by logging into your PayPal account and cancelling the recurring payment profile), from Your Account, or by contacting us directly.

If you cancel your subscription before your license key expires then you will continue receiving updates and support until it expires at the end of the 1-year period.

After your license key expires, the plugin will continue to work, but will not be able to receive updates or support. There are no guarantees that the plugin will continue working with future versions of WordPress or other with other 3rd party plugins.

After one year, license keys will be renewed at a 30% discount from the purchase price of a new license.

 

Automatic plugin updates

Automatic updates are available for as long as you hold a valid and active license key for the plugin. Updates will be made available to you from the WordPress dashboard.

You can also download the latest version of the plugin from Your Account page.

 

Warranty

We do not guarantee they will function with third party plugins, themes or with all web browsers or hosts. If you have any compatibility issues with one of our plugins then we will support you as best we can, according to our support policy.

Except when otherwise stated in writing the copyright holders and/or other parties provide the program “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The entire risk as to the quality and performance of the program is with you. should the program prove defective, you assume the cost of all necessary servicing, repair or correction.

 

Support

Whilst you have a valid licence, you will receive free support for your plugins. This support covers any issues specifically relating to the plugin you have purchased from us.

While we do not guarantee compatibility with third party themes, plugins or other components, if we are unable to fix the issue within our support terms then we will provide advice on the available options. The plugin support does not include customising the plugin beyond its intended use.

Whilst we attempt to provide the best possible support for our plugins, we do not guarantee that any support query will be resolved in a way that you are completely satisfied with, or within a specific timescale.

 

Ownership

All plugins sold on this website are the property of  Stuart Wilson. You may not claim intellectual or exclusive ownership rights to any of our plugins.

 

Storage of personal information

When you purchase a plugin the following information relating to your purchase, is collected:

  • Name
  • Email address
  • Billing address

You may contact us at any point to request that this information is deleted.

We do not have access to your payment information. Payment is taken securely via either PayPal or Stripe, and your payment data is treated securely according to their respective privacy policies.

 

Refund Policy

Since we offer downloadable goods, we do not issue refunds once the order is completed and the product is delivered. If you have any questions regarding the suitability of the plugins in your target environment, then please email jotplugin@gmail.com to discuss.

 

License Agreement

By purchasing a plugin from this website, you indicate and consent that you have read and agree to these Terms and Conditions.

 

Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time for any reason, without prior notice or consent. You can visit this page at any time to view the current version.

 

 


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